Emotional Intelligence and Leadership
The skills of emotional intelligence are crucial to the success of any organization. Emotional intelligence creates effective teamwork, communication and emotional management skills. It can help facilitate decision making, empathizing with co-workers, communicating the company or department vision to staff, and responding in a resilient fashion to emotionally challenging situations.
Emotional intelligence is at the root of our ability to sharpen thinking and unravel social complexities by perceiving, generating and managing emotions in ourselves and others. People with emotional or “social” intelligence communicate effectively, form strong relationships and create powerful coping strategies to drive higher workplace performance.
In today’s constantly changing world, business leaders need more than just task competencies or technical know-how to be a success. Emotional intelligence drives workplace performance like no other determinant and can be measured with reliable valid instruments.
Workshop Objectives
Participants will:
- Discover the major components of emotional intelligence
- Recognize the behaviours and characteristics of an emotionally intelligent person
- Identify areas in which emotional intelligence skills can be applied
- Learn about their own emotional strengths and growth opportunities
- Generate action steps they can take to improve their emotional and social abilities
and their own success
Content & Methodology
In this one-day workshop participants learn about their emotional and social functioning and understand how these factors can impact work performance in five main areas: perceiving, managing, decision making, achieving and influencing. Exercises will be used to help participants gain an understanding of their skills and to develop plans for enhancing their workplace performance.
Course Materials
Participants receive a workbook that includes workshop content and exercises. In addition, participants will complete the Emotional Intelligence Skills Assessment (EISA) which will identify areas of strength and opportunity and provide a framework for understanding and improving emotional and social functioning. The EISA employs a “self” and “other” analysis that allows participants to understand their own behaviour as well as learn how peers, managers, direct reports or clients interpret that behaviour.